Terms and Conditions
PLEASE READ THESE TERMS CAREFULLY. By accessing or using the Budders Cannabis website, placing an order, or using our services, you agree to be bound by these Terms and Conditions.
Important: Strict Age Requirement
You must be at least 19 years of age to use this site. Government-issued Photo ID matching the order name is MANDATORY at the time of delivery or pickup. Deliveries will be refused without valid ID.
1. Legal Compliance & Authorization
Budders Cannabis is an Authorized Cannabis Retailer, licensed by the Alcohol and Gaming Commission of Ontario (AGCO) under the Cannabis Licence Act, 2018. All cannabis sales are conducted in strict compliance with provincial and federal regulations.
2. Age Verification & Eligibility
2.1 Strict 19+ Requirement
You must be at least 19 years of age to access this site and purchase products. By using this site, you legally affirm that you are 19 years of age or older.
2.2 Two-Step Verification
We utilize a two-step age verification process:
- Digital Gate: You confirm your age upon entering the site.
- Physical Verification: Valid, government-issued photo identification matching the name on the order must be presented upon delivery or in-store pickup. If the recipient appears under 25 and cannot produce valid ID, the delivery will be refused.
3. The "Hybrid" Marketplace (Product Types)
Budders Cannabis operates a hybrid retail model. Your rights and our fulfillment methods differ depending on the product type purchased:
3.1 Cannabis Products (Regulated)
- Fulfillment: Sold and fulfilled exclusively by Budders Cannabis from our licensed retail locations.
- Jurisdiction: Available for purchase ONLY by individuals physically located within our designated local delivery zones in Ontario, Canada.
- Restrictions: We strictly prohibit the shipment of cannabis products across provincial borders or internationally.
3.2 Accessories & Merchandise (Dropshipped)
- Fulfillment: Certain non-cannabis items (pipes, vaporizers, apparel) are fulfilled via our network of third-party wholesale partners.
- Jurisdiction: These items may be shipped nationally within Canada.
4. Shipping & Delivery Policy
4.1 Local Cannabis Delivery (Ontario Only)
Orders containing cannabis are delivered by our dedicated drivers or licensed last-mile carriers. Delivery is restricted to private residences and permissible locations. Cannabis will never be left unattended at a doorstep.
4.2 Accessory Shipping (National)
Accessories may be shipped via third-party carriers (e.g., Canada Post, UPS).
- Split Shipments: If your order contains both Cannabis and Accessories, you may receive two separate shipments.
- Tracking: You will receive separate tracking information for dropshipped items once the third-party supplier processes the order.
5. Returns Policy (Please Read)
CANNABIS PRODUCTS ARE FINAL SALE.
Due to federal regulations and chain-of-custody safety, we cannot accept returns on open or unopened cannabis products unless they are recalled or verified as defective (e.g., mold/leaks) by a manager.
5. Returns, Refunds & Exchanges Details
5.1 Cannabis Products
Exceptions are only made for Recalls or Defective Products. Note: Potency values (THC/CBD) are estimates provided by the OCS. Minor variations in weight or potency do not constitute a defect.
5.2 Accessories (Dropshipped)
Returns are subject to the policies of our third-party suppliers.
- Damaged on Arrival: Notify us within 48 hours of delivery with photos.
- Warranty: Electrical devices often carry manufacturer warranties. We will assist you in connecting with the manufacturer.
6. Best Price Guarantee
6.1 The Guarantee
At Budders, we guarantee the best prices in the province. If you find a lower regular or advertised sale price on an identical in-stock item at any licensed cannabis retailer in Ontario, we will match it on the spot.
6.2 Eligibility Requirements
To qualify for our Best Price Guarantee, the following conditions must be met:
- Identical Product: The item must be the exact same brand, strain, format, size, and SKU.
- Batch & Package Date Parity: Because cannabis freshness dictates market value, Budders Cannabis reserves the right to review the lot number and packaging date of the competitor's product. We may decline a price match if the competitor is discounting aging inventory or clearing out product from a different batch than our current fresh stock.
- Currently In Stock: The item must be actively in stock and available for immediate purchase at the competitor’s location at the time of your request.
- Licensed Retailers Only: The competitor must be an AGCO-authorized, brick-and-mortar cannabis store located within Ontario. We do not price match illegal dispensaries, grey-market websites, or mail-order delivery services.
- Proof of Price: You must present a live view of the competitor’s website or a current digital/print flyer. Screenshots or pictures are not accepted, as prices and inventory fluctuate.
6.3 The "Wholesale Floor" & Exclusions
To maintain fair market practices and ensure compliance with AGCO regulations regarding inducements, we cannot price match items that fall below our OCS wholesale cost. Additionally, the Best Price Guarantee does not apply to the following:
- Aging & Clearance Inventory: Products heavily discounted due to store closures, inventory liquidations, or items approaching their packaging expiry dates.
- Pricing Errors: Typographical errors or misprints on a competitor’s website.
- Exclusive Member Pricing: Prices that require a paid membership, subscription, or loyalty points redemption to achieve.
- Bundles & BOGOs: "Buy one get one" offers, bundled promotions, or free gift-with-purchase offers.
- Wholesale/Bulk: B2B wholesale pricing.
6.4 Purchase Limits
Budders reserves the right to limit the quantity of price-matched items to 1 unit per customer, per day, and to verify the competitor's pricing, inventory, and batch details prior to authorizing the sale. The Best Price Guarantee cannot be combined with other Budders store discounts, coupons, or VIP promotions.
7. Privacy & Third-Party Data
7.1 Dropship Consent
By purchasing an accessory fulfilled by a third-party partner, you explicitly consent to Budders Cannabis sharing your Name, Address, and Phone Number with that supplier solely for order fulfillment.
7.2 Data Security
We do not store, scan, or retain digital copies of your identification on our servers after the transaction is completed, except where required by law.
8. Product Disclaimers
Content Accuracy: We make every effort to display product details accurately. For dropshipped items, we rely on data provided by suppliers.
Health Warnings: Cannabis consumption carries health risks. Please consume responsibly. Do not drive or operate heavy machinery while under the influence of cannabis.
9. Limitation of Liability
Budders Cannabis acts as the retailer of record but assumes no liability for the manufacturing defects of accessories shipped by third-party partners. Our liability is limited to the purchase price of the product.
10. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the Province of Ontario and the federal laws of Canada applicable therein.
